Our products are designed with reliability in mind, requiring little or no maintenance. However, should you face a problem, we are on hand to fix the problem.


Call us on our 24/7 emergency support hotline to talk to customer support – 248-306-8011. You can also get in touch with us by email at service@universalloadbanks.com or by clicking on the link below and filling the form:

Contact ULB Service

About ULB Service and Support

ULB prides itself on the quality and consistency of its support and maintenance services. When you contact us for fixing an issue with your ULB Load Bank, here is what is guaranteed:

Extensive Parts Inventory

We maintain a large selection of mechanical and electrical spare parts to serve your requests.

24/7 Customer Service

Our service technicians are available 24 hours a day, seven days a week, to handle emergency parts inquiries and service needs.

Technical Capabilities

When you get in touch with ULB for your support requirements, you have access to the engineers who designed your ULB Load Bank. Together with our service technicians, they will ensure that your service request is satisfactorily fulfilled.

Preventive Service Contracts

ULB offers preventive service contracts to ensure that your load bank continues to run smoothly with scheduled maintenance, calibration and software upgrade visits.